How can we help?

Talk with a client support representative

(502) 586-7600

Click the button below to pay your bill, manage your account, or open support tickets via our self-service portal


How to use our self-service portal or Accelecom Bill Center

Our self-service platform is an all-in-one solution that empowers you to make online payments, create support tickets, and manage contacts  from one place. Let our powerful customer self-service enable you to manage your account 24/7.

Accelecom Contact List


Our office hours are 8AM to 6PM Eastern. However, our technical support a 502.586.7600 Option 3 is available 24/7 to support you. If you need additional contacts by department this is your resource.


How to understand your invoice

A companion guide to your first invoice. If you have any additional questions please call our support. We have you covered.