Effective Date: November 23, 2021
Information We Collect
Accelecom collects personal information and non-personal information. “Non-personal Information” is any information that does not identify you individually or does not permit a direct association with an individual. Non-personal Information may include information derived from Personal Information that has been de-personalized by removing unique identifiers and/or combining it with information about other users to form aggregated data. “Personal Information” is information that identifies an individual or is reasonably capable of being used to identify an individual. Accelecom collects some information that is about you individually, but does not identify you, and collects information about your internet connection, your device used to access the Site, and your use of the Site. If Accelecom combines that information with personal information, it will treat it as personal information.
Examples of information Accelecom collects include information when you request a quote through the Site, including your name, your business/organization, the industry in which you work, your email, phone number, non-residential service address, the service in which you are interested, your typical bandwidth usage, how you heard about Accelecom, and any additional comments you choose to provide; information you submit when you connect with Accelecom, including your name, company, position, email address, and phone number; information you submit when you apply for a job with Accelecom, including your name, email address, phone number, CV/Resume, Cover letter, and responses to certain questions; information we obtain from a third party, such as a third party vendor or service provider; and usage, viewing, technical, and device data when you visit the Site or interact with communications from the Site.
How Accelecom Collects Information
Accelecom collects information from and about you directly when you provide such information to Accelecom and automatically when you use the Site. In the course of visiting and using the Site, you may provide information to us voluntarily. For example, you provide information to Accelecom voluntarily when you request a quote. Accelecom collects some information automatically as you navigate the Site. For example, Accelecom collects traffic data (such as information about how much time visitors spend on the Site or each page, etc.), collects and logs “clickstream data” (such as internet protocol addresses, pages visited, clicks made, and similar information), and collects information about computer and internet connection (such as operating system and browser type) for all visitors. This sort of information is generally considered Non-personal Information (unless it is combined with Personal Information).
Accelecom may use the following technologies to collect data as you visit the Site:
“Cookies” are small pieces of data that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Cookies can be either persistent or temporary. A persistent cookie retains user preferences for a particular website, allowing those preferences to be used in future sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). Temporary cookies expire at the end of a user session when the browser is closed.
|_ga||accelecom.net||Analytics||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.||2 years|
|test_cookie||.doubleclick.net||Advertisement||This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies.||15 minutes|
|__cfduid||.accelecom.net||Necessary||The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.||1 month|
|__cfduid||.zoominfo.com||Necessary||The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.||1 month|
|_pxhd||.zoominfo.com||Advertisement||This cookie is used by Zoominfo. This cookie collects information on user behavior on multiple websites. This information is used in order to optimize the relevance of advertisements.|
|visitorID||.ws.zoominfo.com||Other||No description||1 year|
“Web beacons” and “pixels” are small bits of code embedded in web pages or emails that assist in delivering cookies and measuring statistics. Web beacons and pixels help Accelecom determine whether a page on this Site has been viewed and, if so, how many times. Although you cannot decline to receive web beacons and pixels when visiting a web page, you can choose not to receive them by email if you disable HTML images or refuse HTML email messages.
In addition, there are “do not track” or similar browser choices available to internet users with respect to online web activity, but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will continue to operate as described in this Statement, whether or not a “do not track” signal is received.
Google Analytics and Other Third Party Analytics
Use of Information
Accelecom uses the information it collects from its customers and Site visitors to:
- Market, provide, and support Accelecom’s services
- Connect with and learn more about customers and potential customers
- Personalize your experience while on the Site and make navigation easier
- Accept job applications and contact applicants
- Analyze statistics regarding use of the Site
- Combine it with information from other sources for the above-stated purposes
- Alert you to updates about Accelecom and/or Accelecom’s services
Sharing of Information
We may share your information with third-parties to fulfill the purpose for which you provided us the information, and with our service providers to facilitate the services they provide to us, including services such as: website hosting; data analysis; information technology and related-infrastructure and support; and, e-mail marketing management and automation.
We maintain reasonable physical, electronic and procedural safeguards to guard personal information. Unfortunately, no website or system can be completely secure, so we do not promise, and you should not expect, that your personal information, data, searches, or other communications will always remain secure.
Links to Other Websites
Electronic Marketing Communications
Unless prohibited by law, we may use your information to send you marketing communications by email or other electronic means. You may opt out of receiving electronic marketing communications by using the unsubscribe link in our email communications. Please allow a reasonable time to process your request. Please note that even if you opt out of receiving electronic marketing communications from us we may still contact you for non-marketing purposes such as customer service, notices, or to fulfill legal obligations.
Children’s Online Privacy Protection
This Site is not intended for children under the age of 16 and we do not knowingly collect information on children under the age of 16 through this Site. Do not provide information for users under the age of 16 through this Site.
Customer Proprietary Network Information
We are required by law to protect the confidentiality of customer proprietary network information (CPNI) we receive from a telecommunications carrier, if any. CPNI is information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service subscribed to by a customer that is made available to a telecommunications carrier solely by virtue of the carrier-customer relationship. CPNI also includes information contained in bills pertaining to telephone exchange and toll services received by a customer of a telecommunications carrier. If we receive CPNI pertaining to you, we will use and disclose such CPNI only as permitted by law to perform our services and we will not use it for marketing purposes.
1700 Eastpoint Parkway
Louisville, KY 40223